Michelle Hendrickson receives 2020 Crimson Spirit Award
SoE fiscal analyst Michelle Hendrickson was honored in May with a WSU Crimson Spirit Award. One of the four people in SoE who nominated her for the award said Hendrickson “took over the huge job of managing budgets for grants and contracts for all faculty here in Pullman at a time when the job had been vacant for some time. She had a huge hole to climb out of from day one. She got her arms around the job in an amazingly short period.”
Another nominator noted: “In the short time she has been in her current position, Michelle has been super-helpful, skilled, and a quick learner to become a great fiscal analyst and beyond. She is always cheerful and has a great work ethic and work spirit. She follows through on every request.”
Hendrickson’s efforts have increased grant submissions and awards by 15% in three short months of being certified. She is very responsive to faculty needs in proposal submission and budget management, heads off problems before they occur, and is excellent at followup.
“She is kind, tenacious, attentive to details, and displays a superior Crimson spirit,” a third nominator said. “She maintains calm under pressure and exceeds all expectations, by continuously seeking knowledge to better serve the WSU community in and outside of SoE.”
A final nominator sums it all up: “Michelle is absolutely stellar. She is organized, articulate, always on time, politely persistent, possessed of keen judgement in how to deal with people who may not behave their best under pressure. Besides all this, she has a wonderful, supportive, caring spirit! We are so lucky to have her in our Pullman office.”
Hendrickson was recognized for exceeding expectations, providing superior quality service, expressing genuine interest, possessing creative problem-solving skills, and following up to ensure issues were resolved.